Conversation Intelligence

Top 5 Scribe alternatives you should know about

Scribe, a meeting recording and transcribing tool, is now being phased out. Here are 5 alternatives to scribe you can look at for your customer facing teams.

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Scribe, a meeting recording and transcribing tool, is now being phased out as the company transitions into focusing on another product, Rewind
For those of you looking for Scribe alternatives, here’s a list of five meeting intelligence solutions that you can use in place of Scribe. 

scribe is shutting down message

What to look for in a Scribe alternative

Before we look at the Scribe alternatives in the market, let’s take a quick look at Scribe’s features and functionalities. 

Scribe Platform

In essence, Scribe’s core features include

  1. Call recording
  2. Searchable transcripts
  3. Notes and clips/snippet sharing
  4. Timestamps and note-taking 

These are functionalities you can expect in any conversation intelligence tool. However, you’ll find that most such tools come with advanced functionalities like meeting summaries and conversation analysis.

In the next section, we look at popular conversation intelligence tools and how they fare as Scribe alternatives.

5 Scribe Alternatives for you to Consider

MeetRecord Jiminny Otter Avoma Fireflies
Positioning and
core value proposition
Meeting Intelligence Revenue Intelligence Transcription AI Meeting Assistant AI Meeting Assistant
Recording and playback Green Thumbs Up Green Thumbs Up Green Thumbs Up Green Thumbs Up Green Thumbs Up
Transcription, summaries,
and note-taking
Green Thumbs Up Green Thumbs Up Green Thumbs Up Green Thumbs Up Green Thumbs Up
Collaboration (Snippet sharing,
conversation feedback, performance analysis)
Green Thumbs Up Green Thumbs Up Yellow Thumbs Up Green Thumbs Up Green Thumbs Up
CRM integration Green Thumbs Up Green Thumbs Up Yellow Thumbs Up Green Thumbs Up Green Thumbs Up
Conversation analysis and insights Green Thumbs Up Green Thumbs Up Yellow Thumbs Up Green Thumbs Up Green Thumbs Up
Pricing (Per user/month, annually) 14 days free trial
Start: Free
Growth: $59
Scale/Enterprise: Custom
Flat pricing of $85 Basic: Free
Pro: $8.33
Business: $20
Enterprise: Custom
Basic: Free
Starter (For professionals): $17
Plus (For teams):
$35
Free: Free
Pro: $10/user
Business: $19
Enterprise: Custom

Let’s look at these Scribe alternatives in detail. 

1. MeetRecord

MeetRecord is an AI-based tool for call recording, transcribing, note-taking, and call analysis. It integrates with existing meeting tools, calendars, and CRMs to help you track, analyze and improve conversations.

It extends beyond Scribe’s meeting intelligence features to analyze calls from a sales perspective to track keywords and capture insights. It also allows you to use insights from meetings to evaluate individual or team performance – meaning that you can also use it for sales coaching

On the meeting management front, it offers a centralized way for teams to view and manage all their meetings and meeting notes.

MeetRecord Highlights

  • Target audience: Customer-facing teams in mid-market and small-sized companies 
  • User reviews: 4.9/5 based on five G2 reviews
  • Pricing: Annual pricing starts at $59/user/month. It also offers a monthly billing option for smaller teams seeking flexible payment options. 
  • Pros: Ease of use, small business-friendly integrations, quality of support

MeetRecord user reviews from G2 

  • Cons: No free plan, only a free trial

2. Jiminny

Jiminny has a high focus on revenue/sales teams. It offers call transcription, summarizing, and collaboration features as well as specific features for sales coaching. It is a great tool for sales teams given that it also has a dedicated training and support community for sales reps, managers, and execs. It also comes with a Chrome extension to automatically log calls and tasks to your CRM.

A minor drawback is that Jiminny comes with a single pricing plan for all companies and users. This means that you end up paying the same amount whether you do five meetings or 100. This makes Jiminny more suitable for larger or enterprise customers.

Jiminny Highlights

  • Target audience: Revenue teams
  • User reviews: 4.7/5 based on 307 G2 reviews
  • Pricing: Flat pricing of $85/user/month
  • Pros: High user ratings on ease of setup and use
  • Cons: Flat pricing


Jiminny user ratings on G2 

3. Otter.ai

With a focus on transcription, Otter.ai is designed to help individuals and teams looking for a tool to save time on capturing notes from meetings. 

Its simplest offering, Otter for Individuals, transcribes voice notes and online meetings, making it one of the easiest Scribe.ai alternatives to start off with. 

Otter Highlights

  • Target audience: Individuals, students, and businesses
  • User reviews: 4.1/5 based on 105 G2 reviews
  • Pricing: 
  • A free plan with limits on transcription, call duration, and number of imports
  • Pro plan for individuals at $8.33/month
  • Business plan at $20/user
  • Pros: Ease of use, free plan
  • Cons: Quality of support, usage limited to transcribing and note-taking

Otter ratings on G2 

4. Avoma

Avoma automates common tasks – including transcription and note-taking – required for business meetings, and therefore is positioned primarily as a meeting assistant and a note-taking tool. In other words, it is an AI meeting assistant designed to make meetings more efficient and actionable.

It is designed to be flexible enough to be used by different teams within an organization – meaning that it can help professionals or teams in sales, marketing, customer success, engineering, UX, etc. It’s easy to use, and comes with a basic free plan, making it a great Scribe alternative. However, its free plan is best fit for personal use, given its limited features. 

Avoma Highlights

  • Target audience: Professionals and teams
  • User reviews: 4.8/5 on G2
    Pricing: Avoma has a basic free plan with Avoma for professionals priced at $17/user and Avoma for teams at $35/user per month.
  • Pros: Cost-effective plans, quality of support
  • Cons: Ease of setup and use
Avoma ratings on G2

5. Fireflies.ai

Fireflies.ai is another AI-powered tool that automates the process of taking meeting notes. You can use it to transcribe meetings across video-conferencing and dialler apps like Google Meet, Zoom, Teams Webex, Ringcentral, Aircall, etc.

Its calendar integration means that you can invite the Fireflies.ai Notetaker to your meetings. On the collaboration front, you can comment and react on specific parts of conversations, as well as share snippets on communication and collaboration apps like Slack, Asana, and others.

Fireflies.ai Highlights

  • Target audience: Knowledge workers across teams
  • User reviews: 4.5/5 on G2 
  • Pricing: 
  • A free plan with limits on transcription and storage
  • Pro plan for individuals and small teams at $10/user/month
  • Business plan at $19/user/month
  • Pros: Free plan, pricing
  • Cons:
  • Issues with the quality of transcriptions 
  • Low ease of use and support ratings

Fireflies ratings and  reviews from G2 

Conclusion

We hope you find this list of Scribe alternatives helpful as you look for ways to make your meetings more effective and efficient. 

Here are a few more resources that can help you get the most out of all your meetings.

Conversation intelligence:A 101 for startups and early-stage companies
3 ways to record a Google Meet call

Zoom bot notetaker: A complete guide
Supercharge your Hubspot CRM with meeting insights

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