Omneky Cuts Sales Rep Ramp-Up Time by 50% with AI-Powered Coaching

Omneky utilizes state-of-the-art deep learning to personalize advertising creative across all digital channels. Their machine learning algorithms analyze which designs and messaging resonate with prospective customers and use these insights to generate the most effective ads.

Accelerating Ramp-Up Time of New Sales Team Members

"No other solution offers material ways to help remote CS and sales teams improve like MeetRecord."

— Aaron Surloff, Co-founder, Omneky

Challenge

With numerous short calls across their Account Management (AM) and Customer Success (CS) teams, Omneky needed a system to ensure that all provided information was accurate and consistent. They also required a centralized database of calls for reference and a way to review these calls to improve processes.

Solution

Omneky implemented MeetRecord, leveraging its AI-driven call reviews and coaching features. This enabled the team to check for process adherence, track all customer calls in a searchable database, and provide consistent feedback across numerous interactions. The AI Coaching module objectively scored customer calls and provided actionable insights for improvement.

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