So, you want your team to capture both conversational and revenue intelligence insights, but you’ve reached a crossroad—unsure which tool to commit to in a rapidly evolving market.
If you had searched for “Gong vs Chorus” back in 2023, you might have been left wondering which solution to pick.
Today, however, Chorus—now merged with ZoomInfo—has largely stopped receiving product updates, and you’ll find little to no new information about it online. Meanwhile, Gong continues to innovate with its comprehensive revenue and deal intelligence capabilities.
However, as an agentic revenue intelligence platform, MeetRecord has adapted to changing market needs and satisfies modern revenue teams by providing advanced, AI-first insights. With key value propositions such as AI Sales Coaching, Deal Intelligence, and CRM Automation—and differentiating capabilities like Adaptive Deal Intelligence, AI Sales Roleplays, Buyer Intelligence, and AI Playbooks—MeetRecord delivers the winning combination of conversation intelligence and robust revenue insights.
In this comparison of Gong vs Chorus vs MeetRecord, we break down the latest advancements to show you which solution is truly built for today’s dynamic sales environment. Read on to discover how these platforms stack up and why MeetRecord might be the right choice to propel your sales strategy forward.
What is Gong.io?
What is Chorus.ai?
What is MeetRecord?
Key Capabilities of MeetRecord
Comparing Gong vs Chorus vs MeetRecord
Call recording and transcription
Gong.io
Gong integrates with a wide range of web conferencing tools, VOIP systems, and CRM software to streamline call recording. All recordings are securely stored on Gong’s servers, ensuring you can easily access and review them at any time.
Chorus.ai
Chorus.ai records calls and transcribes them in real time using AI. It accurately identifies multiple speakers and detects emerging topics, capturing both positive and negative moments. You can share full recordings or just key snippets, ensuring that no critical detail is missed.
MeetRecord
MeetRecord specializes in capturing and transcribing calls from platforms like Zoom, Google Meet, and Microsoft Teams. In addition to transcription, MeetRecord generates use-case based summaries, outlines meeting highlights, and identifies the intent behind conversations. This transforms raw call data into organized insights, making it easier to review and act on key details.
Unique capabilities of MeetRecord
Analytics and market intelligence
Gong.io
Gong’s Revenue Intelligence platform offers a comprehensive view of your sales operations through three core components:
- Deal Intelligence: Uncover churn signals and gain deep insights into your pipeline to identify potential risks and opportunities.
- People Intelligence: Discover the winning behaviors of top-performing sales representatives, enabling you to replicate success across your team.
- Market Intelligence: Analyze market trends and customer feedback to refine your go-to-market strategy and stay ahead of the competition.
Chorus.ai
Chorus.ai elevates the conversation by quantifying the impact of your sales discussions.
It measures how frequently key product features are mentioned and correlates these insights with conversion rates, ensuring you focus on the most effective conversations.
Additionally, Chorus tracks competitor mentions across various stages of the sales process, offering valuable context on how your offerings stack up against the competition.
MeetRecord
MeetRecord leverages advanced AI to transform online meeting data into actionable revenue insights. Here’s how it stands out:
- Use-Case Based Summaries & Contextual Analysis:
- Organizes conversations into use-case based summaries and clearly outlines key topics and intents.
- Understands context from any set of keywords, ensuring that no critical insight is missed.
- Comprehensive Market & Competitor Intelligence:
- Provides valuable market insights by analyzing what your prospects are saying about industry trends.
- Captures competitor intel to help you understand how your offerings stack up in the market.
- Deep Buyer Insights:
- Uncovers the personality traits of your prospects.
- Offers actionable guidance on negotiation tactics, including what to do, what to avoid, when to negotiate, and how to close deals based on buyer characteristics.
- Deal Pulse:
- Provides a real-time health check on your deals by analyzing the sentiment of conversations.
- Identifies whether a deal is progressing well or if potential roadblocks exist.
- Offers recommendations on how to steer conversations for a more positive outcome.
Sales coaching
Gong.io
Gong provides comprehensive, data-based insights from every sales call. It tracks key metrics like topic duration, talk ratio, and question rate, giving managers clear visibility into the behaviors and topics where sales representatives face challenges. This enables leadership to pinpoint skill gaps and implement targeted coaching strategies that drive better sales outcomes.
Chorus.ai
Chorus uses AI-driven analytics to highlight key coaching moments, supporting basic self-coaching efforts. However, its capabilities in this area remain relatively limited compared to more advanced platforms.
MeetRecord
MeetRecord has significantly advanced its sales coaching features. It not only identifies overall team performance and individual strengths and weaknesses but also delivers actionable recommendations tailored to your sales methodology.
With customizable weighted scoring on specific parameters, managers can precisely assess and guide each sales rep's performance.
Moreover, MeetRecord enables real-time feedback and collaborative coaching, ensuring that coaching initiatives are fully aligned with your strategic goals.
Third-party integration
Gong.io
As an enterprise-grade platform, Gong integrates with a wide variety of apps including Google Workspace, Slack, Zoom, Salesforce, and more—ensuring seamless data flow across your tech stack.
Chorus.ai
Also positioned for enterprise use, Chorus supports integrations with all the major video conferencing and CRM tools such as Google Meet, Zoom, Salesforce, and Microsoft Teams, keeping your communication and data channels connected.
MeetRecord
MeetRecord, as a revenue intelligence solution, seamlessly integrates with popular meeting platforms like Zoom, Google Meet, and Microsoft Teams to capture every customer interaction for in-depth analysis.
It also connects with leading CRM tools including HubSpot, Pipedrive, and Salesforce. With a lean team dedicated to building lasting customer relationships, MeetRecord is continually adding new integrations to ensure your revenue intelligence ecosystem remains optimized and comprehensive.
Ease of use
Gong.ai
With so many features, Gong’s interface can also seem overwhelming at first and it will definitely require a longer learning curve for your team to get comfortable with it. It may even seem too complex and bloated to be used as a sales intelligence tool.
Chorus.ai
Chorus.ai offers a comprehensive suite of features, but its overly cluttered and outdated user interface complicates even the simplest tasks.
The abundance of options results in a confusing, hard-to-navigate experience that hampers ease of use. In its current state, Chorus.ai’s outdated design makes it challenging for users to quickly and efficiently perform basic functions.
MeetRecord
MeetRecord has a simple and straightforward interface which leads to great ease of access. It is easy to set up and start using from the get-go.
While the team is always ready to help their customers with product demos and walkthroughs, it won’t take long for your sales reps to get the hang of the platform and start using it with little to no guidance.
Revenue Intelligence vs Conversational Intelligence vs Meeting Intelligence: What’s the right choice?
When it comes to deciding between Gong.ai vs Chorus.ai vs MeetRecord, the right answer depends on what you are looking for.
Gong.ai
As we discussed above, Gong might be positioning itself as a revenue intelligence tool but it's not truly there, at least not yet.
In order to become a complete revenue intelligence tool, it needs to also track several marketing functions, but those features aren’t available just yet.
It seems like the only main reason why Gong.ai has positioned itself as a revenue intelligence platform is that they wanted to differentiate themselves from Chorus.ai. While it's headed in the right direction, it still cannot follow through on its claims.
Chorus.ai
The difference between Chorus and Gong is that the former continues to position itself as a conversational intelligence platform.
But it is similar to Gong.ai in the sense that it goes beyond conversational intelligence in many ways.
Both Gong.ai and Chorus.ai are enterprise-level platforms that are meant for large teams who want to do way more than just meeting analytics and conversational AI. This positioning also reflects in their high pricing.
MeetRecord
MeetRecord is the new AI-first company on the block that has already garnered a lot of attention in a short span of time.
Gong.io and Chorus.ai have become bloated with complicated UX, MeetRecord with primary focus on user's experience achieve 3.3X faster adoption. This is evident in the G2 reviews and in the onboarding process itself.
MeetRecord's team is open to customizations and white-label discussions to give the best offerings to enterprises. Further, the plans come with unlimited usage and viewer roles access making it a no-brainer choice for the champions and CXOs alike.
Further, it has advanced AI features that help you with deal acceleration and sales coaching
- Automated AI Coaching - Save hours reviewing calls with instant scores and personalized scorecards
- Adaptive Deal Intelligence with realtime forecasting
- AI Sales Role Plays & Mock Calls - Practice mock calls before you do an actual call
Pricing
Gong.io
Gong.io does not openly share its pricing. The company offers custom price quotes to everyone. On average, it costs about $5000 base price + $1600 to $2400 per user per year. Gong charges $7200 per user for the entire suite with Gong Ngage + Gong Dialer + Gong Core + Gong Forecasting.
Chorus.ai
Chorus.ai is also not transparent about pricing on their website and you have to specifically contact them in order to get an accurate number, but you can expect the pricing to be around $2400 per user per year minimum
MeetRecord
MeetRecord has flexible pricing with pricing starting around $60/user/month
Looking to compare more tools with Gong, Chorus and MeetRecord. Check out our comparison guide here
MeetRecord – The Best Revenue AI platform
When comparing the features and more importantly, the pricing, MeetRecord stands as the clear winner as the best Revenue AI platform out there in the Gong vs Chorus vs MeetRecord debate. It combines the best of ROI, adoption, customization and latest AI features.
MeetRecord also offers a free trial and flexible pricing. View Pricing here.
Take MeetRecord on a test drive to see how it can help your team better manage customers. Request for a demo or sign up for a free trial today (no credit card required).
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